PHONE
01684 592179
POST
BC Enterprises, Bidders Croft, Welland, Malvern, WR13 6LN (UK)
ORDER DETAILS
When ordering please quote Item Code and Item Description - including colour and price
GETTING PERSONAL
Our luxurious real leather boxes, which are handmade in our own contemporary colours and designs, can be personalised to order with names, initials and/or dates, using a hot foiling process, now an almost extinct skill. For up to 9 characters (6 for Horseshoes) on one line, in Times Roman 22-point (CAPITAL letters only) add £15 (2 lines £30).
When ordering please give precise details, including full stops where initials are required - please note that unless otherwise specifically requested full stops will be added after each initial, including the last one (except between hyphenated initials, obviously) and state your preference for silver or gold blocking.
YOUR CONTACT DETAILS
When ordering we will need:
Your address, including postcode
The delivery address if different (e.g. work or the family home)
Daytime and evening telephone numbers (in case of a query)
An email address, as we will always email you with details of your order and ask you to confirm before proceeding (please check your junk box too) and subsequently will notify you when your parcel has been dispatched, with tracking details.
DELIVERY
Delivery charges (UK Mainland)
Orders under £100: £5.00
Orders over £100: FREE to one UK address
Overseas delivery rates available on application
We aim to dispatch most products (including personalised leather goods) within 5 working days of receipt of order and payment, by Royal Mail tracked and signed services, unless we determine that strike action is likely to delay delivery of your order, when we will send it via courier. In either case we will advise you of the relevant tracking details
For Express Service (dispatch within 2 working days) just add £7.00
However, please allow up to 15 working days from the date of our Order Confirmation for playing cards and hand-engraved silver and gold items.
PAYMENT
Payment (in sterling) is required to confirm an order
You can make a direct payment to our HSBC bank account, or via Squareup (rather like PayPal).
Or you can use TransferWise for payments from overseas, who offer a cheap & fast way to send money abroad. Please ask for details.
Or you can pay by debit or credit card (call us on 01684 592179)
GIFT WRAPPING SERVICE
Would you like us to gift wrap your presents?
We can also enclose handwritten notes from you to your family and friends. All for just £4 per present, it's a wrap!