How to Order

PHONE

01684 592179 - and do leave us a message if we're in the workshop or at the post office, so we can return your call

POST or in person by appointment

BC Enterprises, Bidders Croft, Welland, Malvern, WR13 6LN (UK)

EMAIL

Contact Us

ORDER DETAILS

When ordering please quote Item Code and Item Description - including colour and price

GETTING PERSONAL

Our luxurious real leather boxes, which are handmade in our own contemporary colours and designs, can be personalised to order with names, initials and/or dates, using a hot foiling process, now an almost extinct skill.  For up to 9 characters (6 for Horseshoes) on one line, in Times Roman 22-point (CAPITAL letters only) add £15 (2 lines £30).  

When ordering please give precise details, including full stops where initials are required - please note that unless otherwise specifically requested full stops will be added after each initial, including the last one (except between hyphenated initials, obviously) and state your preference for silver or gold blocking.

YOUR CONTACT DETAILS

When ordering we will need:

Your address, including postcode

The delivery address, if different (e.g. work or the family home)

Daytime and evening telephone numbers (in case of a query)

An email address, as we will always email you with details of your order and ask you to confirm before proceeding (please check your junk mail too), and subsequently will notify you when your parcel has been dispatched, with tracking details.

DELIVERY

Delivery charges (UK Mainland)

Orders under £100:  £4.95  Orders over £100:  FREE to one UK address

Overseas delivery rates available on application

We aim to dispatch most products (including personalised leather goods) within 5 working days of receipt of order and payment, by Royal Mail tracked and signed services, unless we determine that strike action is likely to delay delivery of your order, when we will send it via Evri (Hermes' new name).  In either case we will advise you of the relevant tracking details

For Express Service (dispatch within 2 working days) add £5.00

However, please allow up to 15 working days from the date of our Order Confirmation for hand-engraved silver and gold items

PAYMENT

Payment (in sterling) is required to confirm an order

You can make a direct payment to our HSBC bank account, or via PayPal - in either case please ask for details - or use TransferWise for payments from overseas, offering a cheap & fast way to send money abroad.

Or you can pay by debit or credit card (call us on 01684 592179)

GIFT WRAPPING SERVICE

Would you like us to gift wrap your presents?

We can also enclose handwritten notes from you to your family and friends.  All for just £2.95 per present, it's a wrap!

red bow giftwrap with hearts  ovals
red ribbon  scottish paper wrapped box

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